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Fraudulent claim filed 3 months ago. After proving that I filed the complaint and I received a new card, I was informed that the fraudulent charges and late fees ("while under investigation, you are not responsible for the fraudulent charges"). However, I started...
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I didn't like
  • Unavailable
  • Bad website interface
#1105782
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I had a late fee because my first payment arrived 5 days late. Synchrony reimbursed my late fee. I set up my bill payer for the amount due in my contract. The next month I had another late fee when I was not late. I called up and was told I was not late. I was...
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#1097133
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Synchrony Financial - Continuous mails to wrong address regularly over 1 year.
Synchrony Financial - Continuous mails to wrong address regularly over 1 year.
I never owned or applied any retail cards from Synchrony Bank / formerly GE Capital. Beginning July 2016, they keep send Walmart credit program rejection letter to my address. These mails are send to "GIFT C RECIPIENT", not a real person name. Something wrong of system...
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#1096165
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Synchrony Financial Loan Review

Synchrony Financial
#996032
I have very good credit, is that why this bank xan charge me 26% interest? That's so high. I will pay this to 0 & close this account. Price gougers!
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Synchrony Financial Website Review

Synchrony Financial
#940343
Synchrony Bank's smartphone access is very unfriendly, and especially for iPhone users. They seem to have completely blocked access to customer accounts from either the Safari or Firefox browsers. They also are the only financial services company that does not offer a mobile app. Stay away.
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Synchrony Financial Credit Card Review

Synchrony Financial
#873014
2.3
Details
Amazon.com Store Card issued to person unknown who used my identity fraudulently. Card did come to me by mail with sticker 'NO ACTIVATION REQUIRED' (and over $4500 in charges before I got it). How does that protect my identity? Company is willing to investigate, but this is after the fact. How about nvestigating the practice that allowed it!
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Customer service
Product or Service Quality
Reliability
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Synchrony Financial Customer Care Review

Synchrony Financial
#847982
2.4
Details
Check cashed but payment went to wrong account? Customer service rep. VERY rude. Would not try to find payment. Happened with Sam's card. Asked Sam's to shred card. Got home, called and got another rep. who found problem in three minutes. First customer service rep. a real bi---! She should be fired!
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Customer service
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Website
Got a loan from Synchrony Bank for a Yamaha wave runner. Payment was due on the 3rd of the month. Set my online electronic banking to send out payment on the 29th of the month expecting it to be there by the third. Low and behold over the course of 5 years I had 30...
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1.0
#1095367
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all i want to do is make my payments ,by phone cause i have cancer can;t work and my social security come s mid month so there is no time for payment by mail , it is so stressful to Make the payment auto payment never can understand and i refuse to give my whole date...
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1.0
I didn't like
  • Late fees
  • All i want to do is pay n my bills each month
  • Phone menu
#1090504
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Tried to use my Sams Club Mastercard to buy a hot tub on line and got a text asking if purchase was valid. This is a good thing and I responded okay. Next the vendor calls and says card declined. I said try again because I just okayed via text. He tries and card still...
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1.1
I liked
  • Closed all accounts
I didn't like
  • Phone menu
#1089852
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---------- Forwarded message ---------- From: Amazon Reviews Date: Tue, Aug 15, 2017 at 10:06 AM Subject: Your review of Amazon.com Store Card could not be posted to Amazon.com To: xxxxxxxxxxxxxxxxxxxxxx Your review could not be posted. Thanks for submitting a...
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#1087988
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I believe this company is full of financial fraud. I have several accounts with Synchrony and they took 3 payments in one month and cant even tell me for what. My minimum payment was only 40.00 but i paid well over 100.00 that month, then the next month they say I'm...
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1.0
#1082653
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Back in April of 20215 I was in a car wreck. When the hospital took x-rays after the accident they told me my cancer has returned. Of course this is causing financial problems with the high medical bills and the outrageous cost of medications. I contact a Credit...
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I didn't like
  • No cooperation
#1078289
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Sent payment in for Old Navy Credit card before i even got the actual card and first bill. Took month(s) to get actual card AND first bill -- over a month, at least, of me begging to get them. Long story short, they cashed the money order over TWO MONTHS AGO, yet...
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1.0
#1076742
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