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I have only been with JCP credit since last year but already they have CHEATED me several times . They made "unfulfilled promises" of the rewards which were changed from 1$per 100 spent to 1$ per 200 spent with out notification. They promised me a Rebate if I bought...
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#1145315
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They said they sent me a bill; I never got one the whole time I had my credit account through Amazon.com. They piled on fees; they charged extremely high fees on a zero interest account for six months (I paid it off in 5), and gave me a million excuses why they could...
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1.0
I didn't like
  • Every aspect of dealing with them they are dishonest
#1145117
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I am a small business owner as well as a homeowner. I’ve been a holder of both Lowe’s and *** Sporting goods credit cards for 2 years. With credit lines over $4500. On each card. Last week at random I was informed by Synchrony that my credit limits on these cards have...
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1.7
#1142621
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Synchrony Financial - This bank sucks

Synchrony Financial
#1137459
Canceled my credit card when I never had a late payment. Never maxed card out and paid off!
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Synchrony Financial Loan Review

Synchrony Financial
#996032
I have very good credit, is that why this bank xan charge me 26% interest? That's so high. I will pay this to 0 & close this account. Price gougers!
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Synchrony Financial Website Review

Synchrony Financial
#940343
Synchrony Bank's smartphone access is very unfriendly, and especially for iPhone users. They seem to have completely blocked access to customer accounts from either the Safari or Firefox browsers. They also are the only financial services company that does not offer a mobile app. Stay away.
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Synchrony Financial Credit Card Review

Synchrony Financial
#873014
2.3
Details
Amazon.com Store Card issued to person unknown who used my identity fraudulently. Card did come to me by mail with sticker 'NO ACTIVATION REQUIRED' (and over $4500 in charges before I got it). How does that protect my identity? Company is willing to investigate, but this is after the fact. How about nvestigating the practice that allowed it!
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Customer service
Product or Service Quality
Reliability
Staff
I have had to go to the Credit Counselors to get my credit under control. I wanted to get my bills paid off in 5 years. Synchrony keeps adding late fees and demanding the full amount instead of the arranged amount set by the credit counselors. At this rate I will never...
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1.0
#1126367
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I have been carrying a high balance because of circumstances in the past year. I have never missed a payment but because I went over the limit due to interest charge they are refusing to clear my payments for 4-6 days instead of the normal 2. They say that the law...
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1.0
I liked
  • That we are done with them
I didn't like
  • Customer service
  • Service is awful
#1122233
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Fraudulent claim filed 3 months ago. After proving that I filed the complaint and I received a new card, I was informed that the fraudulent charges and late fees ("while under investigation, you are not responsible for the fraudulent charges"). However, I started...
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I didn't like
  • Unavailable
  • Bad website interface
#1105782
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I had a late fee because my first payment arrived 5 days late. Synchrony reimbursed my late fee. I set up my bill payer for the amount due in my contract. The next month I had another late fee when I was not late. I called up and was told I was not late. I was...
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#1097133
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Synchrony Financial - Continuous mails to wrong address regularly over 1 year.
Synchrony Financial - Continuous mails to wrong address regularly over 1 year.
I never owned or applied any retail cards from Synchrony Bank / formerly GE Capital. Beginning July 2016, they keep send Walmart credit program rejection letter to my address. These mails are send to "GIFT C RECIPIENT", not a real person name. Something wrong of system...
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#1096165
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Got a loan from Synchrony Bank for a Yamaha wave runner. Payment was due on the 3rd of the month. Set my online electronic banking to send out payment on the 29th of the month expecting it to be there by the third. Low and behold over the course of 5 years I had 30...
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1.0
#1095367
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all i want to do is make my payments ,by phone cause i have cancer can;t work and my social security come s mid month so there is no time for payment by mail , it is so stressful to Make the payment auto payment never can understand and i refuse to give my whole date...
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1.0
I didn't like
  • Service is awful
  • Bad support
  • All i want to do is pay n my bills each month
#1090504
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