Synchrony Financial
Reviews and Complaints
I need to have a Ck reissued and I am only transferred from screen to screen!need to speak to customer services!
- Never answer need customer service
Preferred solution: Full refund
User's recommendation: Get some one to answer the calls!
No contestan
Account—
Billing
User's recommendation: More human communication than computer responses
Why can’t I speak to someone for a replacement card. Lost card
Preferred solution: A new card
User's recommendation: Having available phone service representative
I am not dead!!
Preferred solution: I am not deceased!
Hardship
User's recommendation: Don’t get in over your head. Have funds set aside for hard times.
Collections
Preferred solution: For my niece to get her money out of her account for her 18th birthday
User's recommendation: Yes make sure that they can talk to a customer representative
Late fee
Preferred solution: Just deduct late fee cause bill is paid in full
Overstock
User's recommendation: Hard to navigate
None of your payment options are working -
User's recommendation: Fix your payment sides
Pissed off customer
User's recommendation: Stay away
Past due fine
Terrible customer service.
User's recommendation: Keep away from them.
Scam- Watch Out!
- Scam
Preferred solution: Full refund
User's recommendation: Never trust this bank
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File a complaint with the Federal Trade Commission. The more complaints they receive, the sooner they will start an investigation. They can’t stop them from treating customers this way if they aren’t informed.