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i returned my rewards check to go towards my card payment when i called cust service i was told the check was cashed and it would not go towards my card in fact they will reissue the check. i called back to say i have not received the check again i was told it was...
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I didn't like
  • Manager john was rude cust service
#1064480
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Until now I had a pretty positive opinion about Synchrony but I didn't realize how much fees it would charge for and unpaid on time promotional balance. The system of deferred interest charge is simply a "killer" These consequent fees are outrageously indecent and the...
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#1061599
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Do not trust Mowers Direct Prices or Synchrony Financial and their promotions! I ordered a rather expensive Husquavarna lawn tractor ($2500) through Mowers Direct, thinking I was getting a good buy and great service. In the long run, I could have purchased the tractor...
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Anonymous
Anonymous

I am the original complaintant. My issue has been resolved . Mowers direct refunded part of my money and synchrony is crediting me for the $150 processing fee

1.0
I didn't like
  • Customer service and supervisor were rude and unsympathetic
#1060515
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Other Product Review

Synchrony Financial
#802783
1.0
Details
Cant reach the right department. .all numbers disconnected or not working..they suck
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Customer service
Diversity of Products or Services
Reliability
Staff
Website

Synchrony Financial Identity Theft Protectio Review

Synchrony Financial
#720099
1.0
Details
They never pick up. Charging for security but there is no one ever there. how you going to charge for something and then never be there.
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Additional Fees
Customer service
Interest Rate
Product or Service Quality
Reliability
Website

Synchrony Financial Account Review

Synchrony Financial
#707705
Worst customer service ever! (And that's a huge statement)
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I have four accounts with Synchrony financial, one, Sam’s Club was closed because of inactivity. The balance was zero and I never had a problem with the other accounts, always paid on time. How embarrassing it would have been had I gone to Sam’s and tried to use the...
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#1060310
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Financed $880 from Discount Tire through Synchrony, with 0 interest if paid off in 6 months. I paid balance off in 4 months, but final payment was one week late. I mailed the $25 late fee the next billing cycle but continued to receive bills for an additional $25. It...
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1.0
#1058935
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We opened an account when we purchased flooring and they offered a promotional period with no financing. We paid over the minimum payments every month for almost a year and a half using our online banking. (We had just about 6 more months on promo) Nothing was ever...
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Anonymous
Anonymous

Glad, you're bank, intervined, to help you. Read up on, they're, financial problems, and, plans, for the future. I'm telling you, Synchrony, is, going to be history. I, be...

1.0
I liked
  • That we are done with them
#1036780
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This is a copy of a complaint I filed with Synchrony Financial via a "complaint form" I found at Elliot.org. This company is a farce and I'm pretty sure my issue will not get resolved, meaning that I'll be paying a LOT MORE $$$ for a $150 charge than I should have....
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Anonymous
Anonymous

Sounds like you had a bad experience, with, Synchrony. First off, when, you, call, customer service, you expect them to speak good, understandable english. So do I. And, wh...

1.0
I didn't like
  • Customer service-lack of resolution-poor english speakers
  • Incompetence
  • Customer service
#1032345
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I was called retarded, not retired, but retarded. Call center personal does not have a good understanding of english. Not the place i want to give my American money to.
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Anonymous
Smitty

That is hilarious.I don't think you are the one who is retarded.Pretty sure you're right - English is probably not their first language.I can't believe it's that much cheaper ...

2.8
#1029417
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Synchrony Bank's billing department agreed to take 4 monthly payments rather than a final balloon payment. After 2 on time payments, they started harassing me with collection calls and threatened to repossess my jet ski. They have reported the account to the credit...
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Anonymous
Anonymous

Talking to a Synchrony, reppresentative, is useless. As far as, class action lawsuits go, check out, Consumer Fraud Services. I read where the won several class action suits,...

1.0
I didn't like
  • Unfair practices
#1021863
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Worst ever! Late fee scam! I was put on a hardship program for 48 months at 0 interest. I missed one payment because I was in the hospital, and I told them that in advance. They said no problem. They in turn took me off of the program. Refused to put me back on it....
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1.6
#1012300
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