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all i want to do is make my payments ,by phone cause i have cancer can;t work and my social security come s mid month so there is no time for payment by mail , it is so stressful to Make the payment auto payment never can understand and i refuse to give my whole date...
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1.0
I didn't like
  • Late fees
  • Phone menu
  • Bad support
#1090504
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Tried to use my Sams Club Mastercard to buy a hot tub on line and got a text asking if purchase was valid. This is a good thing and I responded okay. Next the vendor calls and says card declined. I said try again because I just okayed via text. He tries and card still...
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1.1
I liked
  • Closed all accounts
I didn't like
  • Phone menu
#1089852
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---------- Forwarded message ---------- From: Amazon Reviews Date: Tue, Aug 15, 2017 at 10:06 AM Subject: Your review of Amazon.com Store Card could not be posted to Amazon.com To: xxxxxxxxxxxxxxxxxxxxxx Your review could not be posted. Thanks for submitting a...
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#1087988
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Synchrony Financial Customer Care Review

Synchrony Financial
#847982
2.4
Details
Check cashed but payment went to wrong account? Customer service rep. VERY rude. Would not try to find payment. Happened with Sam's card. Asked Sam's to shred card. Got home, called and got another rep. who found problem in three minutes. First customer service rep. a real bi---! She should be fired!
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Other Product Review

Synchrony Financial
#802783
1.0
Details
Cant reach the right department. .all numbers disconnected or not working..they suck
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Customer service
Diversity of Products or Services
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Synchrony Financial Identity Theft Protectio Review

Synchrony Financial
#720099
1.0
Details
They never pick up. Charging for security but there is no one ever there. how you going to charge for something and then never be there.
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Additional Fees
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Interest Rate
Product or Service Quality
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Synchrony Financial Account Review

Synchrony Financial
#707705
Worst customer service ever! (And that's a huge statement)
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I believe this company is full of financial fraud. I have several accounts with Synchrony and they took 3 payments in one month and cant even tell me for what. My minimum payment was only 40.00 but i paid well over 100.00 that month, then the next month they say I'm...
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1.0
#1082653
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Back in April of 20215 I was in a car wreck. When the hospital took x-rays after the accident they told me my cancer has returned. Of course this is causing financial problems with the high medical bills and the outrageous cost of medications. I contact a Credit...
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I didn't like
  • No cooperation
#1078289
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Sent payment in for Old Navy Credit card before i even got the actual card and first bill. Took month(s) to get actual card AND first bill -- over a month, at least, of me begging to get them. Long story short, they cashed the money order over TWO MONTHS AGO, yet...
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1.0
#1076742
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My lord, Synchrony is The Worst! Support only by phone, and only Monday through Friday during working hours - so, essentially no support at all unless you happen to be unemployed. Website interface is atrocious, tosses off errors that are meaningless, with zero usable...
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Anonymous
Anonymous

Synchrony is horrible, in, all, aspects. If, for some, reason, you're monthly payment, doesn't, go through, on, phone, they charge, ten dollars, for, representative, to, com...

1.4
I didn't like
  • Bad support
  • Bad technology
  • Bad support bad technology
#1065486
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i returned my rewards check to go towards my card payment when i called cust service i was told the check was cashed and it would not go towards my card in fact they will reissue the check. i called back to say i have not received the check again i was told it was...
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I didn't like
  • Manager john was rude cust service
#1064480
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Until now I had a pretty positive opinion about Synchrony but I didn't realize how much fees it would charge for and unpaid on time promotional balance. The system of deferred interest charge is simply a "killer" These consequent fees are outrageously indecent and the...
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#1061599
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Do not trust Mowers Direct Prices or Synchrony Financial and their promotions! I ordered a rather expensive Husquavarna lawn tractor ($2500) through Mowers Direct, thinking I was getting a good buy and great service. In the long run, I could have purchased the tractor...
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Anonymous
Anonymous

I am the original complaintant. My issue has been resolved . Mowers direct refunded part of my money and synchrony is crediting me for the $150 processing fee

1.0
I didn't like
  • Customer service and supervisor were rude and unsympathetic
#1060515
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