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Update by user Jun 15

Poor customers service and indecent fees/ interests

Original review posted by user Jun 15

Until now I had a pretty positive opinion about Synchrony but I didn't realize how much fees it would charge for and unpaid on time promotional balance.The system of deferred interest charge is simply a "killer" These consequent fees are outrageously indecent and the way the balance is rescheduled, questionable.

When you talk to a Synchrony's supervisor and explain why you missed that final payment ( traveling abroad for emergency family matters ) do not expect any understanding: no mercy because he simply do not care. Sorry for Haverty's, too. Until now I had a pretty positive opinion about Synchrony but I didn't realize how much fees it would charge for and unpaid on time promotional balance. The system of deferred interest charge is simply a "killer" These fees are outrageously indecent and the way the balance is rescheduled, questionable.

When you talk to a Synchrony supervisor and explain why you missed that final payment ( traveling abroad for emergency family matters ) do not expect any understanding: no mercy because he simply do not care.Sorry for Haverty's , too

Review about: Synchrony Financial Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $700.

Preferred solution: Price reduction.

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