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I have sent 2 payments and both times they sent back to my back stating the account does not exsist.... i have checked backwards forwards and no mistake on my end... even called syn a number of times and syn states you are correct .... but they keep rejecting...
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1.0
I didn't like
  • Incompetence
#1003063
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I have hade several accounts with Synchrony. I have found their customer service is very poor. Apparently they don't care about their customers.. Billing is also a big problem. I have changed the way my payments are applied several times to pay off the promotional...
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#1001441
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Most times it's impossible to login to pay your bill. I have had to call to make a payment over the phone quite a few times. You login and the page does nothing. Come on Synchrony, get it together! So I can't post this message unless it's 100 words??? Ok, here...
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#1001194
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Synchrony Financial - Synchrony Bank Fees and Policy
I purchased a sewing machine for my wife with Synchrony Bank extending the credit. My payments began in July 2016 and are due on the 13th of the month. Since then I have made payments to them between the 7th and 9th of the month. In Dec 2016, because of holiday...
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Anonymous
Anonymous

person ,making comment, about, reading, policy, has, no clue, to, what they, just read, or, just, happens to be, a, protective, employee.

Anonymous
Anonymous

Read the terms of service before you sign up with a credit card company. If you don't agree with the terms, don't sign up. Why did you not pay the late fee on January 9? Di...

3.7
I didn't like
  • Late fees
  • Unfair practices
  • Customer service
#1001117
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TJMaxx offered me a 10% discount at check out if I opened their card. I agreed. The cashier entered my name wrong, I got no discount and the card was declined due to his error. Then I learned Synchrony Financial pulled a hard credit inquiry (almost never happens these...
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Anonymous
T smiles

Synchrony did the same thing with me. Cashier offered me ,a card, when I received card, they said, after 1 year, They would give me a lower rate, if my credit score, went up. ...

1.0
#984486
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Had an account ,payment was due 1st of month, paid on time maybe one payment a little late after paying off most of the balance of the account. We noticed the payment was always late and there was a late fee , they had changed the due date from the 1st to the 24 and...
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1.0
I didn't like
  • Billing practices
#983994
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This bank (management) is definitely stuck in the past like cave people. They won't let Quicken access our data, and blame Quicken for it!! How ludicrous. How foolish and inconvenient. Sam's, Wal Mart and Lowe's use this poor excuse for a bank and I wish they would...
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Anonymous
Anonymous

This so true worst bank ever to do business with pay off a charge and they close it or cut you credit down went from 300 to 150 they can keep there cards

Anonymous
T. Smiles

I agree. Have 3 Synchrony accts. , 2 ,at Walmart, and ,1 from Lowes. When I call there, I want to talk to an American, since , Walmart and Lowe's want to go with a losing fi...

1.0
I didn't like
  • Online policies
#967194
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I have never had any issues with care credit. I've used it once to take both of my dogs to the vet and another time to get my wisdom teeth pulled. I once was unable to sign in online to pay my bill and received a late charge. I called and explained and they reversed...
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4.6
#958792
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After dozens of times trying to log into my account from various computers and my phone I finally had to call and deal with the phone system. The web site either would not respond to my clicking on the log in button or not display all of the information so that a...
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2.0
I liked
  • Convenience
I didn't like
  • New web site has crippled the convenience
#957318
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My online charges and balance does not always match some of my receipts. I have always paid on time but in attempting to use the card at WalMart it is now being declined. They simply say they are correct. I have seen "extra charges" come and go on my online account...
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#939971
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