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I have four accounts with Synchrony financial, one, Sam’s Club was closed because of inactivity. The balance was zero and I never had a problem with the other accounts, always paid on time. How embarrassing it would have been had I gone to Sam’s and tried to use the...
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#1060310
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Financed $880 from Discount Tire through Synchrony, with 0 interest if paid off in 6 months. I paid balance off in 4 months, but final payment was one week late. I mailed the $25 late fee the next billing cycle but continued to receive bills for an additional $25. It...
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1.0
#1058935
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We opened an account when we purchased flooring and they offered a promotional period with no financing. We paid over the minimum payments every month for almost a year and a half using our online banking. (We had just about 6 more months on promo) Nothing was ever...
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Anonymous
Anonymous

Glad, you're bank, intervined, to help you. Read up on, they're, financial problems, and, plans, for the future. I'm telling you, Synchrony, is, going to be history. I, be...

1.0
I liked
  • That we are done with them
#1036780
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This is a copy of a complaint I filed with Synchrony Financial via a "complaint form" I found at Elliot.org. This company is a farce and I'm pretty sure my issue will not get resolved, meaning that I'll be paying a LOT MORE $$$ for a $150 charge than I should have....
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Anonymous
Anonymous

Sounds like you had a bad experience, with, Synchrony. First off, when, you, call, customer service, you expect them to speak good, understandable english. So do I. And, wh...

1.0
I didn't like
  • Unavailable
  • Incompetence
  • Not helpful
#1032345
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I was called retarded, not retired, but retarded. Call center personal does not have a good understanding of english. Not the place i want to give my American money to.
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Anonymous
Smitty

That is hilarious.I don't think you are the one who is retarded.Pretty sure you're right - English is probably not their first language.I can't believe it's that much cheaper ...

2.8
#1029417
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Synchrony Bank's billing department agreed to take 4 monthly payments rather than a final balloon payment. After 2 on time payments, they started harassing me with collection calls and threatened to repossess my jet ski. They have reported the account to the credit...
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Anonymous
Anonymous

Talking to a Synchrony, reppresentative, is useless. As far as, class action lawsuits go, check out, Consumer Fraud Services. I read where the won several class action suits,...

1.0
I didn't like
  • Unfair practices
#1021863
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Worst ever! Late fee scam! I was put on a hardship program for 48 months at 0 interest. I missed one payment because I was in the hospital, and I told them that in advance. They said no problem. They in turn took me off of the program. Refused to put me back on it....
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1.6
#1012300
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I have sent 2 payments and both times they sent back to my back stating the account does not exsist.... i have checked backwards forwards and no mistake on my end... even called syn a number of times and syn states you are correct .... but they keep rejecting...
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1.0
I didn't like
  • Incompetence
#1003063
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I have hade several accounts with Synchrony. I have found their customer service is very poor. Apparently they don't care about their customers.. Billing is also a big problem. I have changed the way my payments are applied several times to pay off the promotional...
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#1001441
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Most times it's impossible to login to pay your bill. I have had to call to make a payment over the phone quite a few times. You login and the page does nothing. Come on Synchrony, get it together! So I can't post this message unless it's 100 words??? Ok, here...
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#1001194
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