Product: Synchrony Financial Customer Care Clear all filters (0 of 13 reviews match)
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I am a Canadian purchasing a product from the states and the amazing, professional service of the Infinity Massage chair people was only surpassed by the horrible customer service at Synchrony Financial. They were misinformed about how to set up payments. They charged...
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Synchrony Financial Customer Care
#1230907
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Synchrony Financial - No compassion and No honesty

Beyond frustration. Eight phone calls with dishonest service providers. I requested a refund check of $899. After 3 weeks, I do not think that they have still processed it even though they promise they did. “Let me check with my supervisor.”
1.0
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Synchrony Financial Customer Care
#1186035
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I had a late fee because my first payment arrived 5 days late.Synchrony reimbursed my late fee. I set up my bill payer for the amount due in my contract. The next month I had another late fee when I was not late. I called up and was told I was not late. I was...
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Synchrony Financial Customer Care
#1097133
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Until now I had a pretty positive opinion about Synchrony but I didn't realize how much fees it would charge for and unpaid on time promotional balance.The system of deferred interest charge is simply a "killer" These consequent fees are outrageously indecent and the...
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Synchrony Financial Customer Care
#1061599
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This is a copy of a complaint I filed with Synchrony Financial via a "complaint form" I found at Elliot.org. This company is a farce and I'm pretty sure my issue will not get resolved, meaning that I'll be paying a LOT MORE $$$ for a $150 charge than I should have....
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Anonymous
Anonymous

Sounds like you had a bad experience, with, Synchrony. First off, when, you, call, customer service, you expect them to speak good, understandable english. So do I. And, wh...

1.0
Product
Synchrony Financial Customer Care
I didn't like
  • Not helpful
  • Unavailable
  • Customer service-lack of resolution-poor english speakers
#1032345
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I was called retarded, not retired, but retarded. Call center personal does not have a good understanding of english. Not the place i want to give my American money to.
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Anonymous
Smitty

That is hilarious.I don't think you are the one who is retarded.Pretty sure you're right - English is probably not their first language.I can't believe it's that much cheaper ...

2.8
Product
Synchrony Financial Customer Care
#1029417
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Synchrony Financial - Synchrony Bank Fees and Policy
I purchased a sewing machine for my wife with Synchrony Bank extending the credit.My payments began in July 2016 and are due on the 13th of the month. Since then I have made payments to them between the 7th and 9th of the month. In Dec 2016, because of holiday...
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Anonymous
Anonymous

person ,making comment, about, reading, policy, has, no clue, to, what they, just read, or, just, happens to be, a, protective, employee.

Anonymous
Anonymous

Read the terms of service before you sign up with a credit card company. If you don't agree with the terms, don't sign up. Why did you not pay the late fee on January 9? Di...

3.7
Product
Synchrony Financial Customer Care
I didn't like
  • Customer service
  • Being treated rudely by a csr
  • Late fees
#1001117
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Had an account ,payment was due 1st of month, paid on time maybe one payment a little late after paying off most of the balance of the account.We noticed the payment was always late and there was a late fee , they had changed the due date from the 1st to the 24 and the...
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1.0
Product
Synchrony Financial Customer Care
I didn't like
  • Billing practices
#983994
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Synchrony bank retail credit financial services, who does retail credit accounts for Amazon, Walmart, Dillard's, PayPal, Lowe's, Sam's Club, Newegg, Ashley Furniture, etc uses "predatory lending practices", insanely high usurious interest rates, and very poor customer...
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Anonymous
Tom Smiles

You have a very good review. Everything, you wrote, is right on the mark. I have 4 of they're accts. , and, just talked to one of them, on the phone. You mentioned, boycotting...

1.0
Product
Synchrony Financial Customer Care
I didn't like
  • Predatory lending practices
  • Synchrony financial has no morals
  • Bad customer service
#934351
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I was on the phone trying to resolve an issue with my credit card.This was the 3rd call I made and no one seemed to be able to handle a very simple problem. The last person I talked to , "Glen" was EXTREMELY rude to me. He talked over me and would not listen to what I...
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Anonymous
Little Bit

I had the same problem with the My Pillow .Com CS people (Countless) Thye can't hear ,make me repeat until my voice gives up.All because I had a serious problem with My Pillow...

Anonymous
Anonymous

Petition and boycott Synchrony bank!https://www.change.org/p/consumer-financial-protection-bureau-boycott-synchrony-bank-retail-credit-and-poor-customer-treatment?recruiter=76...

1.0
Product
Synchrony Financial Customer Care
I didn't like
  • Being treated rudely by a csr
#924606
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